Admin users can use the admin portal on their phones two ways:
- Download the SYNCrew app from your phone’s app store and log in with your admin credentials
- Open your phone’s web browser and go to https://app.syncrew.com
If you have BOTH a worker and admin users with the same credentials (email and password), the app will prioritize the worker account and log you in to that. To resolve that, you can either log into the admin portal using option 2 above or use a different email address for your worker and admin accounts.
If you have any trouble with this, please contact support@syncrew.com and we can review your accounts and help you sort things out.