SYNCrew’s form functionality can be set up so that a worker MUST complete the form before clocking out or going to another project. The instructions below walk you through creation of a form and setting it to be mandatory. You can view a quick overview of what forms are by clicking HERE. Create the required […]
Category: Company Settings Options
Support requests
The SYNCrew app allows workers to request help directly in the app. Since workers must already be logged in, the majority of requests that come from here are not actually technical support issues so they are first routed to the people who know the worker best – their manager or company administrator. The email you […]
Photo Flags
Photo flags are a way to categorize photos. When a worker takes a progress photo, they will have the option to add a flag from the list you enter here. These are used for many things but common examples are for receipts, pre-existing damage, serving notices, and things like that. Importantly, each SYNCrew client sets […]
Project Labels (group projects together)
Project Labels are a way to group different projects together, sort of like a folder except that a project can have more than one group applied. These are visible to admin only, so workers are not aware of them from the app. How to turn on Labels: To enable Project Labels, go to Settings –> […]
Skill management
Every event in SYNCrew has a “Skill” associated with it. The information below explains how to enable skills for your company first and then for each employee. Company enabled skills Each company must have at least one enabled and can have as many as they wish. To make skills available for your company, go to […]
Optional field: Employee ID
The Employee ID field is designed to let companies enter a value that connects to payroll or other systems. When you enable it, a new field will show up anytime you edit a Worker’s profile but existing employees will not have a value in this field until you add one manually. Please note this is […]