Reports: Work Block Report

Work Block Reports were the first way to export information from SYNCrew and are still the most flexible. This article explains what the Work Block report is and how to use them. This report is necessarily complicated because it is flexible and powerful and please contact support@syncrew.com or your account manager directly with any questions. […]

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Create a mandatory COVID-19 screening form at clock in

SYNCrew’s form functionality can be used to create COVID-19 check-in forms to capture daily health data for your employees. Employees can access the COVID-19 screening form through the SYNCrew app and answer all the questions there. A completion email will be sent to an address of your choosing. The instructions below walk you through creation […]

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Audit Report

The Audit Report allows administrators to track what edits were made to employee’s times by which admins. It shows the affected employee, what was changed (time added or edited), the previous and new values, who made the edit and when. To run this report, click on “Reports” in the main menu and then on “Audit […]

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Reports: Drive Time Reports

Drive time report is a way to quickly see what portion of the time your employees are engaged on a job during their clocked in hours. We have had clients use this report to increase productivity greatly (over 10%). If all employees are lower then you expect, it can be a sign that things could […]

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Teams

“Teams” are a way to group Workers together in SYNCrew and are viewed on the “teams” tab and are also filters that can be used in reports, worker time review and timesheets. Each worker MUST be on a team and all companies have a “default” team created when their SYNCrew account is created. Different companies […]

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Rounding of time

Updated 5/25/19 SYNCrew can round work time in several places. Generally, rounding of time worked is legal so long as it is done in a mechanical way and such that it does not systematically work against the employee. Where SYNCrew uses rounding, it is done in such a way that is designed to be nuetral […]

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Sharing data between companies

Option 1: Share projects: This option is for when BOTH companies are clients of SYNCrew and lets one company see everything from the other company at shared projects only (work at non-shared projects remain private). This is often more information then either party wants, but it can be very useful depending on the project.  To set this up, we connect […]

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Quickbooks integration: Common causes of errors

Below are some issues we have seen on multiple occasions so we posted there in case you are having a similar issue. EXTRA SPACES: Spaces in SYNCrew Accounting Name field. This is the most common issue we see. Clients will enter a space at the front or back of the field, or before or after […]

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Quickbooks Integration & de-duplication explained

One major issue when you connect critical data (like hours for payroll and billing!) is that you need to be sure that everything goes though AND that it only goes one time! Technical steps to send data from SYNCrew to Quickbooks Desktop 1. Quickbooks user clicks the “Update selected” button in QB web connector. 2. QB Web Connector contacts SYNCrew and create […]

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Quickbooks Desktop Integration

SYNCrew can export data to Quickbooks Desktop! This flexible integration will let you get hours your team enters in SYNCrew directly into Quickbooks Initial Setup: The initial setup is a bit complicated due to the flexibility SYNCrew has built to make sure the hours get in how you need them. For that reason, we insist […]

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