This article discusses what the app is and how workers use it. Read THIS ARTICLE OVER HERE about how to set it up.
What is the Kiosk app?
The Kiosk app allows multiple workers to log in using the same device. That is different from the traditional SYNCrew app that is designed to be used exclusively by a single worker. Often times, the device is a tablet but it also runs on phones. Both Android and iOS (ipads) are supported. The most common use cases for the kiosk app are:
- On-site workers who do not move around like factory, warehouse, or office workers. In these cases, typically an iPad or Android tablet will be secured to a wall near the entrance.
- Workers who don’t want to use their own phones and where the company does not want to use the manager/managed worker setup. In these cases, the kiosk app is loaded onto a managers phone and the workers ask to use it when they punch in or out.
How workers use the kiosk
Once the Kiosk is set up, a worker simply opens the app on the phone or tablet and clocks in or out in just a few seconds, like this:
CLOCK IN:
1) Enter phone number and note that language can be changed here as well in the upper-right
2) The worker fills in any info that is required (based on your app’s setup). The camera will automatically take a selfie when the worker clicks “clock in.”
3) The app will confirm the clock in was completed
4) The app automatically returns to the main ready screen for the next worker to use
CLOCK OUT:
1) Just as at the start, the worker enters their phone number and clicks “Go”
2) The worker fills in any information the app was set up to collect and takes a selfie photo when clicks either:
Clock out: to clock out for the day
Leave location: to leave this location, but keep their clock running
3) The app will confirm that the clock out was completed
4) The app automatically returns to the main ready screen for the next worker to use
Set up the Kiosk app
The Kiosk app is meant to be set up by an Admin. Your company can have different kinds of kiosks in different places and for different uses. Please read about setting up the kiosk app HERE.
As always, if you have any trouble or questions, please reach out to your account manager or support@syncrew.com and we’ll be happy to help you out!