SYNCrew works on most phones made in the last 4 years that run iOS (iPhone) and Google’s Android operating system and we have seen it work on older phones as well. We aim to keep core timekeeping features working on all phones and “fancier” features (like inspections, forms, scheduling, and work orders) working on phones with operating systems released in the last 3 years.
If you have a question about a specific handset, please contact your account manager or support@syncrew.com with the brand, mode, and version of the operating system.
If a Worker is having trouble with the app (downloading, installing, using, crashing, etc.), please have them contact SYNCrew at 415-968-1593 so we can assist them directly.