Most of the time, workers will clock themselves out without issue. But on occasion, an admin may need to clock the worker out. The most common reasons are that the worker’s phone broke or they may no longer work for you.
If you find yourself clocking people out every day, we recommend that you talk to the employees and make sure they know how to ensure their app is syncing with the server as described here: Why events sometimes don’t sync
On to why you are here – how to clock somebody out! There are two ways to do this:
- Worker Profile Page: Go to the Workers profile page (click their name on the dashboard or tames page). If they are currently clocked in, you will see a “clock out worker” button at the top-right of that page. Click that to clock out the worker.
- Worker Time Review: In worker Time Review, you can click on the day that does not have a clock out and you’ll see a “clock out worker” button at the bottom of the activity. Click that to clock out the worker.
